did you remove all Malware- and Virusscanners?" Did you try recreating the user accounts?" did you even check your own company's user forum?īut let me amuse them.: "Ok, that's strange.The Illustrator issues seems to be solved after your company posted a update this morning? How about the rest of the apps?" "Sorry sir, there are no know issues with this software." let's call Adobe customer support again (I'll keep bugging them.) ![]() ![]() we still face issues with Photoshop and InDesign. so it was in our systems, no know issues with the software? let's try that.Ĭheck the whats new section: "Stability fixes, performance issues." right. Yesterday: User reports there's a Illustrator update. Sure.: i7-4770, 16GB DDR3, 256GB SSD, NVidia Quadro 1GB, built this year, specifically for our editors.ģrd call: It's the user accounts. I've called Adobe support numerous times in the past couple of days and they keep blaming everything except for their own software. Since Adobe (auto)-updated their software from 2014 to 2015 edition, all of our users are complaining about stability issues, software crashes, very very slow programs. We have about 25 users that work on graphics in our company, they use:
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